Published: Thu, August 08, 2019
Global Media | By Garry Long

Cyprus affected by British Airways IT glitch

Cyprus affected by British Airways IT glitch

Travellers flying with British Airways today are facing long delays and disruption to over 200 flights across the country, with the airline blaming "system failures".

In a statement, British Airways said: "We are experiencing some systems problems this morning which are affecting check-in and flight departures".

At Heathrow, 81 flights have been cancelled while BA have cancelled 10 Gatwick flights.

Jamie Boswell said his flight was canceled while he was attempting to check in. The airline is also rebooking customers with other carriers.

Today's chaos came around a fortnight after people missed flights or were forced to take off without their luggage at Heathrow when a check-in system went into meltdown.

Messages to BA on Twitter showed customers in airports including Gatwick and Newcastle in Britain, and customers waiting to fly back into Britain, were unable to check-in online.

Wayne Turner, who said he had a BA flight booked to Vienna from Heathrow, tweeted: "Was about to walk out the door, then received text of cancellation". As of approximately 13:00 (GMT +1), BA was able to restore the normal system at the airport.

Mexico urges tighter USA gun control after deadly El Paso shooting
Ebrard urged the U.S. to establish a "strong position against hate crimes" following the shooting. This would give Mexican prosecutors access to information about the case, Ebrard said.

One passenger stuck on a flight from Newcastle for two hours said the pilot told those on board that it was a "global" failure.

One flight was cancelled at Edinburgh and Glasgow, with nine of 11 flights at Edinburgh delayed along with seven of the eight at Glasgow, all three at Aberdeen and the one flight at Inverness.

"What scared us on the plane was no tannoy system working to communicate what was happening and it taking 15 mins to get emergency doors to open", Brown told CNN.

"Set off early if you have a flight". A 2017 worldwide system outage affected tens of thousands of its passengers, while a 2018 cyber attack saw hundreds of thousands of customers' personal data stolen.

The airline is also set to be fined £183 million over a cyber attack on its security systems past year in which the personal data of up to 500,000 customers was stolen.

Another major thorn in BA's side is the threat of pilots' strike action. BA is due to restart talks with the pilots' union this week in what has been called a "last-ditch attempt" to avert the walkout.

Problems have also been reported at Stansted Airport.

Like this: