Published: Thu, April 25, 2019
Tech | By Constance Martin

Galaxy Fold screens breaking after a day: Who is to blame?

Galaxy Fold screens breaking after a day: Who is to blame?

However, several worldwide tech reviewers who got their hands, earlier in the week, are complaining of the half-dead screens, also some instances the display seem to be cracking the middle, as above the folding point, rendering the screen unusable in just two days of usage. "We have received a few reports regarding the main display on the samples provided".

PSA: There's a layer that appears to be a screen protector on the Galaxy Fold's display. Removing the protective layer or adding adhesives to the main screen may cause damage. Samsung said it will ensure that future customers are aware that the film should not be removed. The Galaxy Fold's 7.3-inch screen teased how users can juggle three apps at once and view video with more clarity.

Samsung said it invented a new polymer layer and created a display that is around 50 percent thinner than the typical smartphone display. Some units are reportedly breaking without clear causes. Some major publications such as Engadget still have their Galaxy Fold running properly, though, and so is our unit (which arrived at our doorstep from London). Well, the "protective layer/film" isn't really a protective film and according to the company, it shouldn't be removed.

"It's a distressing thing to discover just two days after receiving my review unit", he wrote. "I believe this contributed to the problem", Gurman reasoned.

A few of Samsung's latest Galaxy Fold phone priced at $2,000 is breaking for some users after a day or two of use. Todd Haselton from CNBC said the Galaxy Fold sent to him suffered from a flickering problem after two days.

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While for some copies, the origin of the problem remains uncertain, for others it seems that the problem arises because of the screen protection used by Samsung on the Galaxy Fold.

Samsung also earned kudos for just beating its rival Huawei to market, after the Chinese giant launched its folding phone called the Mate X a week later. Other sites encountered problems with the screen after removing a protective film, which Samsung said was not meant to come off. With that in mind, you'd better off not buying the Galaxy Fold for the time being.

The Galaxy Fold is expected to go on sale in the United States for $1,980 on April 26. If the issues persist, it won't take much time before Samsung's innovation turns into a pain in the ass for the company.

Dieter Bohn, executive editor of The Verge, said a "small bulge" appeared on the crease of the phone screen, which appeared to be something pressing from underneath the screen.

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