Published: Tue, April 23, 2019
Tech | By Constance Martin

Foldgate issues delay Galaxy Fold's media events in China

Foldgate issues delay Galaxy Fold's media events in China

The tech giant has made a decision to implement the change when foldable smartphones like Samsung Galaxy Fold and Huawei Mate X are going to release soon with more foldable devices to follow in 2019. Samsung has yet to determine a new launch date. However, just days after it had begun to send out review units to journalists, multiple reports of significant issues with the phone's foldable display surfaced.

It looks like the issue can be split into two camps - because it looks exactly like the screen protector that comes with every phone, reviewers were removing a piece of protective film that's actually part of the screen.

The Galaxy Fold, one of the first smartphones with a foldable display to hit the market, has been recently in the news for all the wrong reasons.

Samsung Galaxy Fold issues: What's happening, what can Samsung do about it?

'We have received reports regarding the main display on samples provided.

The Galaxy Fold is due to be released in the United States on 26 April, and in the UK on 3 May.

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Samsung took some big risks pushing out the Galaxy Fold early and it appears that the might not pay off.

The Samsung official on Monday said the firm was thoroughly investigating the damage reports as previously announced, and declined to comment on whether there would be any change to the USA release date. "We will also enhance the guidance on care and use of the display including the protective layer".

We value the trust our customers place in us and they are always our top priority.

In addition, they also mentioned that they will ensure that the warning message for its protective layer will be delivered clearly to customers.

Samsung is the world's biggest smartphone maker, and earlier this month launched the 5G version of its top-end Galaxy S10 device.

To say that the launch of the Samsung Galaxy Fold has been subpar, is likely an understatement. Samsung has been notifying buyers that, if they don't want to wait, they can get a refund for their unshipped phone now.

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