Published: Fri, March 15, 2019
Markets | By Erika Turner

Telegram gains 3 million new users in 24 hours during Facebook outage

Telegram gains 3 million new users in 24 hours during Facebook outage

"We're working to resolve the issue as soon as possible", Facebook tweeted around 2 p.m. ET.

After acknowledging the problem Wednesday, Facebook remained mum on the issue for almost 24 hours before issuing an explanation and apology around 1630 GMT Thursday.

The New York Times reports that all Facebook-related online services, including the social media website itself, photo-sharing app Instagram, and messaging service WhatsApp, all faced bugs and service outages Wednesday.

"We're very sorry for the inconvenience and appreciate everyone's patience", Facebook said.

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Facebook first acknowledged the problems in a tweet Wednesday at 1:49 p.m. ET, then said in a follow-up message that it was able to confirm the outages were not caused by distributed denial-of-service attack, in which networks are overloaded with bogus traffic created to disrupt service. Facebook did not immediately respond to requests for comment. Facebook's desktop platforms and apps were affected in parts of the US, including the East and West Coast, as well as parts of Europe and elsewhere. In November, Facebook had a brief 40-minute outage.

Yesterday, there were many reports of people being unable to access certain apps across the social media platforms.

In Washington, campaigners who have long called for the break-up of Facebook said the outage showed how the concentration of ownership of tech platforms is "dangerous" for consumers.

No cause has been given but Facebook said it wasn't a distributed denial of service or cyberattack. Facebook notified users and by Thursday morning, the issue appeared to be largely resolved, as the official Instagram account on Twitter said, "Anddddd. we're back". The federal investigation is the latest bad news coming from the company's data privacy scandals.

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