Published: Fri, November 10, 2017
Markets | By Erika Turner

TripAdvisor flagging hotels with reported sexual assaults were reported

TripAdvisor flagging hotels with reported sexual assaults were reported

TripAdvisor has added an badge to the pages about hotels where sexual assaults are reported, the travel website confirmed to CBS News on Wednesday. The New York Times reports that the badge, which reviews properties for health, safety, and discrimination, is the company's third to ensure the safety of both its consumers and resorts. "Accordingly, you may wish to perform additional research for information about this property when making your travel plans". The badges will be issued any time the company perceives a current issue as relayed by either users or the news media and they'll remain on the site for up to three months.

"We apologize to the sexual assault victim reported on in the article, who had her forum post removed seven years ago on TripAdvisor", TripAdvisor said in a November 1 statement.

Spokesman Kevin Carter, said: "We want consumers to see good and bad reviews of businesses".

Three resorts in the Playa del Carmen region of Mexico have already received the badges: the Grand Velas Riviera Maya, the Iberostar Paraiso Maya, and the Iberostar Paraiso Lindo.

The announcement came after the website was accused of deleting several reviews in which users reported being sexually assaulted at hotels in Mexico.

Last week, the Milwaukee Journal Sentinel reported that the site deleted posts from a Dallas woman, Kristie Love, which said she was raped at a hotel in Mexico.

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Despite the warning at the top of its TripAdvisor page, the Iberostar Paraiso Maya resort is rated 4.5 out of 5 by reviewers, who rank it the fourth-best hotel in the area. Other users claim TripAdvisor deleted their comments, which included first-hand accounts of rapes or other injuries caused by hotel resort employees. "These badges are meant to be informative, not punitive", he told the paper. When she posted on TripAdvisor about the incident, the post was taken down. "'No, we're not going to call the police, ma'am, '" she recalled in her conversation with the outlet.

TripAdvisor confirmed this month its willingness to publish travel reviews which include reports of crimes such as rape, robbery, theft or assault. If further cases of rape or sexual assault happen again, they will extend the duration of the badge. The forum post has since been republished by TripAdvisor.

There is a big possibility more will be added to the list as the company vets properties that appear in the news, said a TripAdvisor spokesperson.

TripAdvisor, one of America's most popular travel websites, offers a lot of things, including reviews on different cities, restaurants, activity suggestions.

"In that review there's a line about a doctor making a medical diagnosis".

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